Immersive Finance
Cookie Policy

1. ABOUT THIS COOKIE POLICY

1.1. Immersive Finance ("we", "us", or "our") uses cookies to provide a secure and reliable experience on our website and across our applications. This policy explains what cookies we use and how you can control them. This policy should be read together with our Privacy Policy which explains how we collect and use personal data, the purposes for which we use it, and your rights in relation to your personal data.

1.2. For the purposes of this Cookie Policy, references to "cookies" include similar technologies that store information on, or access information from, your device, such as pixels, tags, scripts, local storage, and similar technologies.

1.3. Together, the website and WebApp are referred to in this Cookie Policy as the "Sites".

2. WHAT ARE COOKIES?

2.1. Cookies are small text files placed on your device when you visit a website or use an online service. They are widely used to make websites and applications work, improve functionality, remember choices, help website and application developers understand how their services are used, and support security and fraud prevention.

2.2. Cookies may be:

2.2.1. session cookies which are deleted when you close your browser; or

2.2.2. persistent cookies which remain on your device for a set period or until you delete them.

2.3. Cookies may also be:

2.3.1. first-party cookies which are set by us; or

2.3.2. third-party cookies which are set by third-parties whose technology is used on the Sites.

3. COOKIES WE USE

3.1. Strictly Necessary Cookies - These cookies are necessary for the Sites to work properly, to keep them secure, to provide services you have requested, to authenticate users, to maintain secure sessions, to prevent fraud and abuse, and to remember your cookie choices. Strictly necessary cookies cannot usually be switched off through our cookie preference tool. You may be able to block them using your browser settings, but parts of the Sites may not work properly if you do so. Examples may include cookies used for:

3.1.1. authentication and login;

3.1.2. session management;

3.1.3. account and access security;

3.1.4. bot detection and abuse prevention;

3.1.5. load balancing and network management; and

3.1.6. remembering cookie preferences.

3.2. Functional Cookies - These cookies help us understand how visitors and users interact with the Sites, including which pages or features are used, how users navigate the Sites, and whether pages or application features load or perform correctly. We use this information to improve the Sites and understand the effectiveness of our content and services. Analytics and performance cookies are not strictly necessary and will only be used where permitted by law and where any required consent has been obtained.

3.3. Marketing and Tracking Cookies - Marketing and tracking cookies may be used to understand engagement with our content, measure campaigns, or support marketing activities. We will only use marketing or tracking cookies where they are identified in our cookie preference tool and where any required consent has been obtained.

4. COOKIES USED ON THE SITES

4.1. The specific cookies deployed across the Sites are detailed below:

4.1.1. Cookie Name: autho.is.authenticated | Provider: Auth0 | Purpose: Maintains the user's secure login state within the application. | Category: Strictly Necessary | Expiry: 1 year.

4.1.2. Cookie Name: legacy_autho | Provider: Auth0 | Purpose: Security fallback for cross-site authentication in older browsers. | Category: Strictly Necessary | Expiry: 1 year.

4.1.3. Cookie Name: cf_bm | Provider: Cloudflare | Purpose: Bot Management: Used to distinguish between humans and bots to prevent DDoS/spam. | Category: Strictly Necessary | Expiry: 30 mins.

4.1.4. Cookie Name: cf_clearance | Provider: Cloudflare | Purpose: Stores proof of a completed "challenge" (e.g., CAPTCHA) to grant access. | Category: Strictly Necessary | Expiry: 1 year.

4.1.5. Cookie Name: messagesUtk | Provider: HubSpot | Purpose: Chat Functionality: Allows the site to recognize you if you use our demo request chat. | Category: Functional | Expiry: 6 months.

4.1.6. Cookie Name: hubspotutk | Provider: HubSpot | Purpose: Identity/Forms: Used to keep track of a visitor's identity when they submit a form. | Category: Functional | Expiry: 6 months.

4.1.7. Cookie Name: hstc | Provider: HubSpot | Purpose: Analytics: Tracks sessions and page views to help us improve site performance. (main cookie) | Category: Analytics | Expiry: 6 months.

4.1.8. Cookie Name: hssc | Provider: HubSpot | Purpose: Analytics: Tracks sessions and page views to help us improve site performance. (session duration) | Category: Analytics | Expiry: 30 mins.

4.1.9. Cookie Name: hssre | Provider: HubSpot | Purpose: Analytics: Tracks sessions and page views to help us improve site performance. (track browser restart) | Category: Analytics | Expiry: Session duration.

5. CONSENT AND COOKIE CONTROLS

5.1. When you first visit the Website or access the WebApp, we will provide you with information about our use of non-essential cookies and, where required, ask for your consent before those cookies are placed on or accessed from your device.

5.2. You can change your cookie preferences at any time by using the Cookie Settings or Privacy Settings link made available on the relevant Site.

5.3. Strictly necessary cookies do not require consent, because they are needed to provide the relevant Site or service, keep it secure, authenticate users, remember cookie choices, or provide a service requested by you.

5.4. Functional, analytics, performance, marketing and tracking cookies will only be used where permitted by law and where any required consent has been obtained.

5.5. If you reject non-essential cookies, you will still be able to use the Website. However, some optional features, such as chat, embedded forms or analytics-supported personalisation, may not function as intended.

5.6. If you block strictly necessary cookies, parts of the Website or WebApp may not work properly. In particular, blocking authentication or security cookies may prevent you from logging into or using the WebApp.

6. MANAGING COOKIES

6.1. Most browsers allow you to manage cookies through their settings. You can usually set your browser to block cookies, delete cookies, or alert you before cookies are placed on your device.

6.2. The way you manage cookies depends on the browser you use. You should refer to your browser's help or settings pages for more information.

6.3. Blocking or deleting cookies may affect the availability, security, or functionality of the Sites.

7. THIRD-PARTY TECHNOLOGIES

7.1. Some cookies and similar technologies on the Sites may be set by third-party providers, including Auth0, Cloudflare and HubSpot.

7.2. Third-party providers may process information collected through their technologies in accordance with their own privacy notices and cookie notices. We recommend that you review those notices for further information about how they use cookies and similar technologies.

7.3. We are responsible for providing appropriate information and controls in relation to cookies and similar technologies used on the Sites where required by applicable law.

8. UPDATES TO THIS COOKIE POLICY

8.1. We may update this Cookie Policy from time-to-time to reflect changes to our use of cookies and similar technologies, changes to the Sites, or changes to applicable law or regulatory guidance.

8.2. The latest version of this Cookie Policy will be posed on the Sites. The date at the top of this Cookie Policy indicates when it was last updated.

9. CONTACT US

9.1. If you have any questions about this Cookie Policy or how we use cookies and similar technologies, please contact us at:

9.1.1. Email - info@immersive-finance.com

9.1.2. Address - Immersive Finance Limited, 128 City Road, London, UK, EC1V 2NX.

9.1.3. ICO Registration Number - ZC114209.